Bachchan Bengali Movie 2014 Hd Download more. Work Experience Organization: XXX Ltd Gurgaon Position Held: Operations Manager (XXXX) Key Responsibilities • Deputed as Airport Operations Manager and taking care of IT Operations of XXXX • Responsible for Level-2 Escalations pertaining to Networks, End User Devices, Applications at the Airports. • Managing Team Size of 80+ engineers (Desktop Operations) at PAN India Airports & Team Lead (Airport Operations + Service Desk). • Managing 24*7 Service Desk as a part of Service Desk Management. • Ensuring that service delivery takes place based on the Service level agreements. • Keeping track of critical or major incidents and sharing RCA with customers.

• Ensuring Prompt communication to all users in case of any Major failure or breakdown. • To execute & implement IT Projects at Airports and ensure its timely closure. • Handling Weekly Ops Review meeting with client. • To ensure that service norms committed to the customer are met.