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I have an Acer laptop model V5-471G which had windows 7 Home Premium factory installed; it also came with lots of bloatware. I have deleted all of the partitions (including the hidden recovery partition), reformatted the 500GB HDD and reinstalled Windows. Windows has been updated via internet up to the most recent updates. I have reinstalled all of the original drivers and then most of the Acer applications. When I attempt to install the Acer Crystal Eye webcam, it eventually errors with a message 'no webcam found'. In Windows Device Manager, there is no 'Imaging Device' section, nor is there anything image-device-related in the 'USB controller' section.

A multitude of Google searches reveals nothing except a multitude of other folks searching for the same solution (on Acer, HP, Toshiba, MSI, etc.). Invariably responders say 'install the correct driver', but there is no driver existing either in my backup disks or any Acer website. I believe that a driver can only be installed if Windows has found the hardware (which it appears to have not). Crashday Download Pc Completo Incompleto. I have searched for 'Hidden' hardware, to no avail.

Any fresh ideas?? Thanks all for your replies. Zig - Thanks, but sadly there's no hidden devices Medico - Thanks, I'll try any other webcam drivers I can find for other Acer models; nothing to lose, eh?

Jwitalka - The Acer site only lists the Crystal Eye webcam app for the V5 models, and when loaded it eventually states 'no webcam found' The 'no webcam found' message is making sense to me, 'cause there's no video (?) device listed under USB controllers where it should normally be listed within Device Manager. The trick will be in somehow getting Win 7 to find the USB webcam. Again, thanks for the responses.

Jwitalka, I had tried removing all USB deivers and then restarting Win 7. On restart, it reinstalled all USB devices. Still no Joy. I'll install the chipset driver & see what happens. Medico, I went to the Acer website and installed drivers for Suyin, Chicony & LiteOn webcams.

All three successfully installed the Acer Crystal Eye webcam application, but each version then states 'webcam not installed', 'no Acer video capture device fitted' or similar message. Michael37713, sadly no USB video device is listed. This is one reason why you should not delete the recovery partition unless you have a good image backup made prior to the deletion. You don't gain all that much disk space anyway.